Overview #
If you make your first paid subscription purchase, you may request a full refund within 14 days of the start of that first paid billing period.
This is a voluntary refund policy provided by Reviport, in addition to any rights you may have under applicable law.
When the 14-day period starts: it starts on the date your first paid billing cycle begins (not the trial start date).
How to request a refund #
You can request a refund by either method:
- Email us from the same email address associated with your account
- Use any refund option available through the Paddle billing portal (if shown for your region)
Important notes #
- This policy applies to your first paid subscription purchase only.
- Refund requests must be submitted within 14 days of the start of that first paid billing period.
- Refunds may be refused in cases of abuse (for example, repeated refund requests across multiple accounts), to the extent permitted by law.
- Except where required by law or covered by the voluntary 14-day policy above, payments are generally non-refundable.
- Reviport does not provide prorated refunds for partial billing periods unless required by law.
