Manage your account

Overview #

Some account actions can be done directly, while others require contacting support.

At this time:

• Password changes can be done through the password reset page.
• Name and email changes must be requested through support.
• Account deletion must be requested through support.
• We do not currently provide a dedicated in-app page for updating personal details (name/email).

Change your password #

1. Go to https://reviport.com/account/forgot-password/
2. Enter your account email address.
3. Follow the instructions sent to your email.
4. Set your new password.

If you don’t receive the reset email, check your spam/junk folder before contacting support.

Change your name or email address #

Name and email changes are handled manually to protect account security.

To request a change:

1. Email us from your current account email.
2. Include:
   • What you want to change (name and/or email)
   • The new value (for email changes, include the new email address)

For security reasons, we may request identity verification before making changes.

Change your email preferences #

You can change your email preferences in the web app:

1. Go to Settings.
2. Use the toggles to manage your preferences.

Request account deletion #

You can request permanent deletion of your account at any time.

Steps:

1. Email us from your current account email.
2. Include the subject line: “Account deletion request”

To protect your privacy, we may ask you to verify your identity before processing the request.

What account deletion generally includes #

When deletion is completed, Reviport generally deletes personal data it can associate with you from live systems, including:

• Your account record
• Portfolio transaction history
• Ticker customisations and preferences
• Portfolio calculation outputs and stored portfolio-related data

Important: Once deletion is completed, access to your portfolio data cannot be restored.